jewellery Repairs
'We understand the sentimental value of jewellery which is why we offer our expert Repairs service'
Ring resizing
Before resizing your ring, we will need to see it
- Each ring is different which means how we calculate the nature of the repair - including timescale and cost - is different for each item
- Once an expert has looked over your ring, we will provide a quote for the work needed
- You will need to provide a minimum 50% non refundable deposit to proceed with the repair
- Within 6 months of purchase, we will resize free of charge
*All custom made rings will have a pre-diagnosed Finger Size
See our handy chart for an indication of sizing
gemstones that don't behave
- Within 6 months of purchase, we will replace these diamonds at no charge
- After 6 months, the cost will depend on the size of the stone
Chain repairs
- Chains, by nature, are extremely delicate and need to be handled with great care by the wearer
- There is a repair fee for chains. Prices are dependent on metal type
Jewellery cleaning
- If you notice your jewellery is looking a little dull, get in touch via the Contact page to arrange a suitable time to have your jewellery cleaned and polished to bring back the sparkle!
handle with care
Whilst Rachel Bromley pieces are made to be functional, care must be taken
- In the event of breakage, within 6 months of purchase due to a manufacturing fault, we’re happy to repair it for free
- After 6 months, the cost for repair will depend on the nature of the necessary repair work