RB Jewellery
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jewellery Repairs​​

'We understand the sentimental value of jewellery which is why we offer our expert Repairs service'

Ring resizing

Before resizing your ring, we will need to see it

  • Each ring is different which means how we calculate the nature of the repair - including timescale and cost - is different for each item
  • Once an expert has looked over your ring, we will provide a quote for the work needed
  • You will need to provide a minimum 50% non refundable deposit to proceed with the repair
  • Within 6 months of purchase, we will resize free of charge

*All custom made rings will have a pre-diagnosed Finger Size

See our handy chart for an indication of sizing

Picture

gemstones that don't behave

  • Within 6 months of purchase, we will replace these diamonds at no charge
  • After 6 months, the cost will depend on the size of the stone ​
​

Chain repairs

  • Chains, by nature, are extremely delicate and need to be handled with great care by the wearer
  • There is a repair fee for chains. Prices are dependent on metal type
​

Jewellery cleaning

  •  If you notice your jewellery is looking a little dull, get in touch via the Contact page to arrange a suitable time to have your jewellery cleaned and polished to bring back the sparkle!

handle with care

Whilst Rachel Bromley pieces are made to be functional, care must be taken
​

  • In the event of breakage, within 6 months of purchase due to a manufacturing fault, we’re happy to repair it for free
  • After 6 months, the cost for repair will depend on the nature of the necessary repair work​
​

To find out more about our repairs services, Contact us. We are always happy to help!


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  • Home
  • About
  • Shop
  • Portfolio
  • Contact
    • Contact Form
    • FAQ
    • Returns Policy
    • T&C's