FAQ
What is bespoke?
Bespoke, custom-made, tailored, at Rachel Bromley Jewellery, bespoke is all about you!
Never run-of-the-mill, nor factory made, 'bespoke' is a totally personal service for life's special moments.
We don't make assumptions, we work with you on the initial designs - matching this with your price point - to hand craft a piece of jewellery that is as unique as you are.
Never run-of-the-mill, nor factory made, 'bespoke' is a totally personal service for life's special moments.
We don't make assumptions, we work with you on the initial designs - matching this with your price point - to hand craft a piece of jewellery that is as unique as you are.
How do i go about having something custom made?
what is the wait time for pieces from the shop?
To reduce waste, we do not carry large quantities of stock. Instead, each piece is lovingly created by hand.
*Estimated wait times will be discussed subject to enquiry*
*Estimated wait times will be discussed subject to enquiry*
what is facsimile engraving?
Facsimile engraving is an 'exact copy' of the artwork supplied by you the customer.
This could be a piece of handwriting from someone no longer here.
Facsimile is the most personal form of hand engraving and makes meaningful pieces.
This could be a piece of handwriting from someone no longer here.
Facsimile is the most personal form of hand engraving and makes meaningful pieces.
what is eco silver?
Eco silver is made from 100% recycled silver from the medical, electronics and giftware industries.
RB jewellery eco silver comes from an accredited jewellery supplier who uses fully traceable and audited processes.
RB jewellery eco silver comes from an accredited jewellery supplier who uses fully traceable and audited processes.
does it look like silver?
Eco silver has the same properties as sterling silver, it’s just a greener alternative!
Using recycled silver prevents contributing to the human or environmental problems that can sometimes be associated with mining virgin silver.
Using recycled silver prevents contributing to the human or environmental problems that can sometimes be associated with mining virgin silver.
what is the benefit of eco silver?
Using recycled eco silver cuts down CO2 emissions by ⅔ versus mined silver, yet more than 80% of the world’s silver supply is still mined.
All RB jewellery is made using 100% recycled/eco silver.
All RB jewellery is made using 100% recycled/eco silver.
How do I find out my ring size?
It is always best to have your finger measured by a professional jeweller to get the most accurate sizing especially if you are considering having a bespoke ring created.
If for whatever reason this is not possible, the following guide may be used as an estimate only.
Find a piece of string or a strip of paper - no wider than 1/2 inch - wrapping this around the base of the finger you wish to measure.
Mark the point where the string or paper overlaps to form a complete circle.
Open up the circle to measure the length from the starting end of the string or paper to the marked point.
Use the chart below to determine the size.
UK ring size - Measurement
.
G – 45.5mm
H – 46.7mm
I – 48 mm
J – 48.7mm
K – 49.9mm
L – 51.2mm
M – 52.5mm
N – 53.8mm
O – 55 mm
P – 56.3mm
Q – 57.6mm
R – 58.9mm
S – 60.1mm
T – 61.4mm
U – 62.7mm
V – 64 mm
W – 65.2mm
X – 66.5mm
.
To gain an accurate measurement, size your finger more than once.
Avoid measuring your hands if they are particularly hot or cold as the size will fluctuate.
As a general rule, a well fitting ring should slide on and wriggle off over the knuckle.
If for whatever reason this is not possible, the following guide may be used as an estimate only.
Find a piece of string or a strip of paper - no wider than 1/2 inch - wrapping this around the base of the finger you wish to measure.
Mark the point where the string or paper overlaps to form a complete circle.
Open up the circle to measure the length from the starting end of the string or paper to the marked point.
Use the chart below to determine the size.
UK ring size - Measurement
.
G – 45.5mm
H – 46.7mm
I – 48 mm
J – 48.7mm
K – 49.9mm
L – 51.2mm
M – 52.5mm
N – 53.8mm
O – 55 mm
P – 56.3mm
Q – 57.6mm
R – 58.9mm
S – 60.1mm
T – 61.4mm
U – 62.7mm
V – 64 mm
W – 65.2mm
X – 66.5mm
.
To gain an accurate measurement, size your finger more than once.
Avoid measuring your hands if they are particularly hot or cold as the size will fluctuate.
As a general rule, a well fitting ring should slide on and wriggle off over the knuckle.
how do i go about payment?
Once we have finalised your order, we will send you an invoice which can be paid via BACS online banking.
how is my jewellery packaged?
Our eco silver jewellery comes packaged on one of our smart eco-friendly display cards - complete with useful jewellery care instructions - gift wrapped in FSC®certified tissue paper and ribbon made from recycled plastic bottles.
Our precious metal and bespoke commissions come in our branded jewellery boxes. Trust us, you'll know there's something beautiful inside!
If you are gifting a piece of jewellery from any of our collections, let us know in the comments box on the Contact form so that we can include a gift bag and wrapping.
Our precious metal and bespoke commissions come in our branded jewellery boxes. Trust us, you'll know there's something beautiful inside!
If you are gifting a piece of jewellery from any of our collections, let us know in the comments box on the Contact form so that we can include a gift bag and wrapping.
How do i care for my jewellery?
To ensure the longevity of your jewellery, we would recommend you avoid wearing your jewellery when participating heavy duty work.
Avoid applying creams or make-up or spraying perfume directly onto your jewellery as this can discolour precious metals and harm gemstones.
To prevent mis-shaping we would recommend storing your jewellery carefully, hanging chains up or laying them flat.
If your jewellery is looking a little dull, get in touch via the Contact page to arrange a suitable time to have your jewellery cleaned and polished to bring back the sparkle!
Avoid applying creams or make-up or spraying perfume directly onto your jewellery as this can discolour precious metals and harm gemstones.
To prevent mis-shaping we would recommend storing your jewellery carefully, hanging chains up or laying them flat.
If your jewellery is looking a little dull, get in touch via the Contact page to arrange a suitable time to have your jewellery cleaned and polished to bring back the sparkle!